Terms & Conditions

1. Acceptance of terms

By downloading, accessing, or using TrakRun, you agree to be bound by these Terms & Conditions and our Privacy Policy. If you do not agree, please don’t use the app.

2. Eligibility

You must be at least 13 years old (or the minimum age required in your country) and able to form a binding contract to use TrakRun.

3. Your account

You are responsible for keeping your account credentials secure and for activity that happens under your account. Tell us promptly if you suspect unauthorised use.

4. Licence to use TrakRun

We grant you a personal, non-exclusive, non-transferable, revocable licence to use TrakRun for your own non-commercial purposes, subject to these terms. You may not copy, modify, reverse-engineer, resell, or misuse the app or attempt to disrupt its operation.

5. TrakRun Pro subscriptions

• TrakRun Pro is an auto-renewing subscription sold through the Apple App Store. Pricing and billing period are shown in the app before you purchase.
• Payment is charged to your Apple ID at confirmation. Subscriptions renew automatically unless cancelled at least 24 hours before the end of the current period.
• Manage or cancel your subscription anytime in your Apple account settings. Cancellation takes effect at the end of the current billing period.
• Refunds are handled by Apple in accordance with the App Store terms. Your free features remain available if you cancel Pro.

6. Free tier

Core features — recording runs, route maps, splits, history, basic stats, mood and injury logging, and a limited number of goals — are available at no cost. We may change what is included in the free and Pro tiers over time.

7. Health & fitness disclaimer

TrakRun is a fitness-tracking and information tool, not a medical device or a provider of medical advice. Recovery scores, training-load analysis, and recommendations are estimates based on your data and are for general informational purposes only. They are not a substitute for professional medical or coaching advice.

• Consult a qualified healthcare professional before starting or changing any exercise programme.
• Stop exercising and seek medical attention if you feel unwell, in pain, or injured.
• You are solely responsible for decisions you make about your training and health.

8. Your content

You retain ownership of the data and content you create in TrakRun (runs, logs, goals). You grant us the limited rights needed to store, process, and display that content to provide the service to you.

9. Third-party services

TrakRun relies on services including Apple HealthKit, Apple App Store, Mapbox, and Sentry. Your use of features that depend on them is also subject to those providers’ terms. We are not responsible for third-party services we do not control.

10. Disclaimers

TrakRun is provided “as is” and “as available” without warranties of any kind, whether express or implied, to the fullest extent permitted by law. We do not warrant that the app will be uninterrupted, error-free, or perfectly accurate.

11. Limitation of liability

To the maximum extent permitted by law, TrakRun and its team will not be liable for indirect, incidental, special, or consequential damages, or for any loss arising from your use of, or inability to use, the app. Nothing in these terms limits liability that cannot be limited under applicable law.

12. Termination

You may stop using TrakRun and delete your account at any time. We may suspend or terminate access if you breach these terms or misuse the service.

13. Changes to these terms

We may update these terms from time to time. We’ll revise the “last updated” date above and, where changes are material, notify you in the app. Continued use after changes means you accept the updated terms.

14. Governing law

These terms are governed by the laws of England and Wales, without regard to conflict-of-law rules. Nothing here affects mandatory consumer-protection rights available to you where you live.

15. Contact

Questions about these terms? Email us at support@trakrun.com.